We are delighted to offer you free delivery on all orders over £30.00. Items are packed on the day you order them and are dispatched next day and should arrive within four working days.

Once your order has been dispatched from our warehouse, you will receive a Hermes tracking number and you will be able to track your order on their website, https://www.myhermes.co.uk/.

You can also track your order on our website, https://smartpetdevices.co.uk/apps/parcelpanel

All orders must be signed for (delivery driver can sign for you at present due to Covid-19).

Have a query regarding your delivery?

If you have any queries regarding your delivery please email us at info@smartpetdevices.co.uk

If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.