We are delighted to offer you free delivery on all orders over £20.00.

Items are packed on the day you place your order and are dispatched the same day if ordered before 2.30pm. Your package should arrive within two to four working days.

Once your order has been dispatched you will receive a Parcel-force tracking number and you will be able to track your order on their website. https://www.parcelforce.com/track-trace

We use Parcelforce Express - This is for the next day, fully tracked service with proof of delivery and interactive SMS/email notifications and actual one-hour delivery windowWhich gives you GPS tracking with My Parcel Live APP where you can see a map of where the parcel is in real-time.

All orders must be signed for (delivery driver can sign for you at present due to Covid-19).

Have a query regarding your delivery?

If you have any queries regarding your delivery please email us at info@smartpetdevices.co.uk

If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.