Sureflap Microchip Cat Flap Dualscan Connect With WiFi Hub -App Controlled Cat flap
The SureFlap Microchip Cat Flap Connect with Hub lets you stay connected to your pets from anywhere. This cat flap lets you stay connected with your cat’s movements through the Sure Petcare app thanks to the included wireless hub.
This cat flap reads your cats existing microchip and only opens for them. Combined with the included SureFlap hub, this cat flap monitor when your cat enters and leaves the house and sends this information to the free Sure Petcare app you can download to your IOS/Android device. The app also allows you to monitor your cat’s activity throughout the day with graphs that show you how often your cat has been inside or outside and for how long. The added locking modes and curfew features can be controlled directly from the app.
Receive notifications when your cat comes inside - know when your cats get home, even when you're not.
Control the cat flap from anywhere - set a curfew and lock or unlock the door remotely.
Keep track of your cat's behaviour over time - notice changes and get a better understanding of their health and wellbeing.
When you are purchasing a cat flap, please ensure: -
- To select the most appropriate cat flap for your cat’s size, weight and needs.
- We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
- It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?
The Sureflap Glass Adaptor is compulsory for all installation into a glass & double glazing; without it, it will not fit. This is sold separately.
Receive notifications when your cat enters or leaves the house. Keep track of their movements and have peace of mind while you’re at work, on holiday or while you’re out late.
Lock and Unlock
Using the Sure Petcare app you can lock or unlock the door remotely, ideal if you've forgotten to lock the door before a vet appointment or if there's a thunderstorm on the way and you need to keep your cat inside. You can also adjust the curfew time from anywhere and create a schedule for when your cats are allowed outside.
Insights allow you to gain a greater understanding of your cat, with graphs containing information on how often they are coming and going and how long they have spent outside. Monitoring your cat’s activity means you can notice changes in behaviour which could be a sign of illness or stress.
If you have noticed that your cat isn’t leaving the house as much or their behaviour has changed, intruder alerts let you see when neighbourhood animals fail to enter your home; new cats on the block could be an indication of your cat’s change in behaviour.
- DualScanTM technology – set exit permissions for each pet to allow authorised cats outside whilst keeping other cats indoors
- Prevents intruder animals from entering your home
- Compatible with all identification microchips and SureFlap RFID Collar Tags
- Connect the pet door with the included hub to link with the Sure Petcare app
- Store up to 32 pet identities in the flaps memory. Remembers all registered cats even when the batteries have been changed
- Indoor only cat mode – indoor-only cats can gain entry if they escape through a door or window
- Battery-powered with up to 6 months battery life (4x AA batteries required – not included)
- Can be mounted into doors, walls and windows
- 3-year warranty
- Easy replacement for existing SureFlap Microchip Cat Flap or most standard-sized cat flaps
The SureFlap Hub acts as the link between your internet router, the Microchip Cat Flap Connect and the Sure Petcare app. The hub is required to use the Microchip Cat Flap Connects extra features. The hub can be used with up to 10 other SureFlap devices.
- Connects to the internet via an Ethernet cable and monitors the activity of your cat flap wirelessly
- Control up to 10 SureFlap Connect devices from one hub
- Only SureFlap Connect products can be connected to a hub. Cannot be used with standard SureFlap products
- Supplied with a power supply and Ethernet cable
- 4-way locking
Door/wall mounting dimensions -
165mm (W) x 171mm (H) The size of hole required to fit your cat flap.
Flap opening dimensions
142mm (W) x 120mm (H)
This dimension is the smallest area of the cat flap that your cat will have to enter.
Glass mounting dimensions - 212mm
A circular hole is required to install the cat flap in glass. The optimum hole size is 212mm, but the cat flap can be installed into holes up to 260mm in diameter.
We are delighted to offer you free delivery on all orders over £35.00.
Items are packed on the day you place your order. Your package should arrive within Two to Four working days.
Once your order has been dispatched you will receive a tracking number and you will be able to track your order.
All orders must be signed for (delivery driver can sign for you at present due to Covid-19).
Our courier partners will keep you updated on the journey of your order. You'll receive SMS and email confirmation of your tracking details and they will let you know estimated delivery times on the morning of your delivery.
Our delivery partners aim to deliver all orders on time, but delays do happen from time-to-time.
Have a query regarding your delivery?
If you have any queries regarding your delivery please email us at firstname.lastname@example.org
If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.
Please see our Return Policy For More details.
QUESTIONS & ANSWERSAsk a Question
How essential is it for the hub to be max 10m distance from the catflap? Does it also work through walls?
10m maximum is the advice given by the manufacturer. I think the best thing to do is to give Sureflap a call as they are the manufacturer of the cat flap, so they are best placed to answer this question. The number to call is 0800 0124511. They have a fab customer care team there and will be able to help you.
Can you set different curfews for different cats? My older cats often go out at night but I want our kitten to stay in at night for a bit longer. A friend who had had the flap for 3 years says you can't, they have to have the same curfew on the timer, but also suggested that it may have been upgraded and improved since they got their flap?
Sorry, there is only one curfew time that can be set for all cats.
Thank you for your reply. The reason I was asking is I am looking for a cat flap with remote control facility as I foster feral cats and I need to be able to close the flap remotely, so I don’t scare them all the time. They would not be chipped and I couldn’t get a collar on them. I currently have a non chip reading cat flap but have difficulty getting the feral cats inside. So, I ask again, does the flap with remote facility work with cats who aren’t microchipped?
No - microchip cat flaps only let cats through it that are programmed to it.
What happens if there is a power cut or the WiFi goes off? Can the cats still get in and out? Also, does the hub have to be physically connected to the router? Would it work if the router was in an upstairs room?
Hello - is there is a power cut, then the cat flap just works like a standard microchip cat flap would - you just wouldn't be able to use the app to control it or get notifications. The hub connects to the router. Sureflap recommend that the hub is positioned within 10 meters (32 Feet) of the Cat Flap and in most cases, this is a suitable distance.
I am a cat fosterer and am looking for a cat flap I can have between my foster room and catio. Not all my foster cats will be chipped when they arrive so can I set the catflap up to give access without a chip? Many thanks.
Hello - you could have a non chip reading cat flap? Or, the cats that arrive without a chip could wear a collar with a RFID collar tag on it that will serve as a microchip to let them use the cat flap. Thanks.
Are their tech specs available? What is the diameter of the hole required?
Hello - sure, it needs a 212mm diameter hole for glass installation, 70mm up from the bottom of the pane. More detail can be found on the Surepetcare website as they are the manufacturer of the cat flap. Thank you.
What range has the Hub in regards to the flap
Hi Tim - Sureflap recommend that the hub is positioned within 10 meters (32 Feet) of the Cat Flap and in most cases, this is a suitable distance.
Before purchase I cut out a cardboard template the size of the sureflap opening to make sure both our cats could fit through. The item arrive quickly. It was a straight swap for our old sureflap. I use a mains wifi extender to get the hub close to the catflap. The sureflap did refuse to let cats out soon after set up but I reset my mains wifi extender and it's been reliable up till now. Cat registration was straight forward. The sureflap does not have a timed curfew for individual cats.I got around this by using the indoor/outdoor cat facility in the app and resetting this on a daily basis for the one cat I wanted to keep in overnight
Cat quickly got used to the flap and we love being able to set a curfew at night.
This product has been a godsend.. the cat was waking us up every morning at 5.30am. Now we’ve set the cat flap to automatically open in the morning we are finally getting a good nights sleep again. Great peace of mind when we’re away from the home and good insights too. Worth every penny. Delivery and customer service really good too.
Great service, prompt delivery.
Overall, I'm very happy with this high-tech new cat flap. The Hub and app were really easy to set up, as was registering my 2 cats with the flap. The app is easy to use, and I love getting alerts when one of the cats has used the flap. You can even look at a timeline which tells you that your cat has 'looked through' the flap (which my kitten is doing quite a lot at the moment, waiting for the day she's allowed out!) Unfortunately it turns out that the flap is smaller than its predecessor, which made installing it in the door a bit tricky. (I was lulled into a false sense of security by other reviews saying it just slotted into the existing hole. So do check before forking out!) The smaller size is also making it a bit of a challenge for my adult female British Shorthair to fit through. She's 5kg, so largeish but certainly not enormous. She can fit through, but only just, and I've seen her get stuck and have to reverse for a second attempt. I'm hoping she'll get the hang of pushing harder with her back feet and / or lose a bit of weight to make it easier! (I had anticipated this issue, and considered getting the larger 'pet door' until I realised it doesn't have the dualscan technology.) On the positive side, the 'click' of the lock activating this flap is much quieter than my previous cat flap, so less likely to scare the cats. (This was a big issue with my previous cat flap, a Cat Mate Elite, which one of my cats just refused to use becuase of the noise.) All in all, I'd recommend this flap for people who want the flexibility to allow some cats outside while keeping others (eg kittens) inside, as long as none of the outdoor cats are too large!