Sureflap Microchip Cat Flap Dualscan Connect With WiFi Hub -App Controlled Cat flap

13 reviews
£135.99 £150.01


    The SureFlap Microchip Cat Flap Connect with Hub lets you stay connected to your pets from anywhere. This cat flap lets you stay connected with your cat’s movements through the Sure Petcare app thanks to the included wireless hub.

    This cat flap reads your cats existing microchip and only opens for them. Combined with the included SureFlap hub, this cat flap monitor when your cat enters and leaves the house and sends this information to the free Sure Petcare app you can download to your IOS/Android device. The app also allows you to monitor your cat’s activity throughout the day with graphs that show you how often your cat has been inside or outside and for how long. The added locking modes and curfew features can be controlled directly from the app.

    Receive notifications when your cat comes inside - know when your cats get home, even when you're not.

    Control the cat flap from anywhere - set a curfew and lock or unlock the door remotely.

    Keep track of your cat's behaviour over time - notice changes and get a better understanding of their health and wellbeing.

    Whilst we do offer free returns when you are purchasing a cat flap, please ensure: -

    • To select the most appropriate cat flap for your cat’s size, weight and needs.
    • We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
    • It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?

    The Sureflap Glass Adaptor is compulsory for all installation into a glass & double glazing; without it, it will not fit. This is sold separately.

    Notifications

    Receive notifications when your cat enters or leaves the house. Keep track of their movements and have peace of mind while you’re at work, on holiday or while you’re out late.

    Lock and Unlock

    Using the Sure Petcare app you can lock or unlock the door remotely, ideal if you've forgotten to lock the door before a vet appointment or if there's a thunderstorm on the way and you need to keep your cat inside. You can also adjust the curfew time from anywhere and create a schedule for when your cats are allowed outside.

    Insights

    Insights allow you to gain a greater understanding of your cat, with graphs containing information on how often they are coming and going and how long they have spent outside. Monitoring your cat’s activity means you can notice changes in behaviour which could be a sign of illness or stress.

    Intruder Alerts

    If you have noticed that your cat isn’t leaving the house as much or their behaviour has changed, intruder alerts let you see when neighbourhood animals fail to enter your home; new cats on the block could be an indication of your cat’s change in behaviour.

     

    • DualScanTM technology – set exit permissions for each pet to allow authorised cats outside whilst keeping other cats indoors
    • Prevents intruder animals from entering your home
    • Compatible with all identification microchips and SureFlap RFID Collar Tags
    • Connect the pet door with the included hub to link with the Sure Petcare app
    • Store up to 32 pet identities in the flaps memory. Remembers all registered cats even when the batteries have been changed
    • Indoor only cat mode – indoor-only cats can gain entry if they escape through a door or window
    • Battery-powered with up to 6 months battery life (4x AA batteries required – not included)
    • Can be mounted into doors, walls and windows
    • 3-year warranty
    • Easy replacement for existing SureFlap Microchip Cat Flap or most standard-sized cat flaps

    The SureFlap Hub acts as the link between your internet router, the Microchip Cat Flap Connect and the Sure Petcare app. The hub is required to use the Microchip Cat Flap Connects extra features. The hub can be used with up to 10 other SureFlap devices.

    • Connects to the internet via an Ethernet cable and monitors the activity of your cat flap wirelessly
    • Control up to 10 SureFlap Connect devices from one hub
    • Only SureFlap Connect products can be connected to a hub. Cannot be used with standard SureFlap products
    • Supplied with a power supply and Ethernet cable
    • 4-way locking

    Dimensions:

    Cat Flap – W14 x H14cm
    Flap opening (Tunnel) - W14.5 x H15.5cm 

    Hub – W9 x D9 x H6.8cm

     

    We are delighted to offer you free delivery on all orders over £20.00.

    Items are packed on the day you place your order and are dispatched the same day if ordered before 2.30pm. Your package should arrive within two to four working days.

    Once your order has been dispatched you will receive a Parcel-force tracking number and you will be able to track your order on their website. https://www.parcelforce.com/track-trace

    We use Parcelforce Express - This is for the next day, fully tracked service with proof of delivery and interactive SMS/email notifications and actual one-hour delivery windowWhich gives you GPS tracking with My Parcel Live APP where you can see a map of where the parcel is in real-time.

    All orders must be signed for (delivery driver can sign for you at present due to Covid-19).

    Have a query regarding your delivery?

    If you have any queries regarding your delivery please email us at info@smartpetdevices.co.uk

    If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.

    Free Returns – Smart Pet Devices

    If you do need to make a return, then we offer a 28 day free returns policy.

    We understand that we all make purchases that, on reflection, may be unsuitable and we wish to return an item.

    The cost of shipping an item to you, and then the cost of getting it sent back, can have a detrimental effect on our business, and we ask that you carry out the appropriate research before making your purchase.

    When you are purchasing a cat flap, please ensure: -

    • To select the most appropriate cat flap for your cat’s size, weight and needs.
    • We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
    • It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?

    To be eligible for our 28 day return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Contact us at info@smartpetdevices.co.uk before making a return for further instructions on packing and shipping. 

    Please do not return any item until you have contact customer support. 

    All products in our store carry a manufacturer’s warranty. This warranty lies with the manufacturer of the product. Please remember to fill in the official warranty that comes with your product- just in case.

    Refunds 
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.

    If you’ve done all of this and you still have not received your refund yet, please contact us at info@smartpetdevices.co.uk

    Please do not return any item until you have contact customer support.

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    Customer Reviews
    4.9 Based on 13 Reviews
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    Filter Reviews:
    NP
    19/09/2020
    Naihul P.
    United Kingdom United Kingdom
    Sureflap connect

    the setup of the flap was ok. The hub had issues connecting so had a few attempts but got there in the end. Hardest part was install, i did the job myself never done before. It took me some time to take the glass out of the door then replace with a UPVC panel. The flap is good but cats dont use it so need to train them. App is ok could do with a little more features overall good purchase.

    Smart Pet Devices. Sureflap Microchip Cat Flap Dualscan Connect With WiFi Hub -App Controlled Cat flap Review
    A
    03/09/2020
    Anonymous
    United Kingdom United Kingdom
    Love it!

    I love this, it's great to see my cat's nighttime routine and I can see instantly when I get up if he's inside waiting for his breakfast. I also really like seeing if he's just had a little look through the cat flap.Gives great peace of mind when I'm away too.

    A
    01/08/2020
    Anonymous
    United Kingdom United Kingdom
    So pleased with the purchase

    This item was out of stock so I emailed to request details of new stock arrival. I received two replies, one to say try again in two days and another to confirm they had restocked. The product was ordered and arrived within a couple of days. We followed the instructions to add our cat's microchip and allowed him to try it a few times - with treat incentives - before installing it. Easy to install and set up and it was being used by the end of the same day. Love the curfew mode (cat doesn't!) and that we can see when he is in or out via the hub's flashing ears and app notifications.

    A
    18/07/2020
    Anonymous
    United Kingdom United Kingdom
    Connected Sureflap Catflap

    Fantastic. I asked a question via email and immediately received a response helping me to make a purchase. The item was sent promptly arriving before I was expecting. Thank you.

    JJ
    14/07/2020
    Joanne J.
    United Kingdom United Kingdom
    Top product, cheaper than everywhere else too!

    I was initially really dubious buying from a less well known company when the product was a lot cheaper than websites. I had nothing to worry about at all, excellent product (cat flap and hub connect), it was exactly what we wanted and I ended up saving about £40 compared to Amazon etc. The company just seems like a small family run business, emails are friendly and personable, it feels like customer service and good value for money is important to them. Delivered a lot quicker than expected to. I would 110% recommend this product and to buy it from this company.