SureFlap Microchip Pet Door Connect With Hub Bundle - App Controlled Cat Flap

5 reviews
£138.95 £175




The Microchip Pet Door Connect and Hub allow you to monitor your pet's comings and goings and control your pet door from anywhere.

The Microchip Pet Door allows you to keep out unwanted intruders animals and give your pet a safe and secure home.

Stay Connected to Your Pet, no Matter Where you are.

Receive notifications when your pet comes inside - know when your pets get home, even when you're not.

Control your pet door from anywhere - set a curfew and lock or unlock the door remotely.

The Sureflap Pet Door Connect is a different product to the Dual Scan Connect – the Pet Door Connect doesn’t have the Dual Scan technology.

Keep track of your pet's behaviour over time - notice changes and get a better understanding of their health and wellbeing.

Stay connected to your pet, no matter where you are with the SureFlap Microchip Pet Door Connect and Hub.

The connective element enables you to receive notifications so that you know when your pets go out or home, even when you're away.

Control your pet door from anywhere, set curfew times and lock or unlock the door remotely from the app.

If you have any queries about a product, please contact us or Sureflap who are the manufacturer of the product.

Whilst we do offer free returns when you are purchasing a cat flap, please ensure: -

  • To select the most appropriate cat flap for your cat’s size, weight and needs.
  • We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
  • It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?

How it Works

Intruder Alerts

Noticed that your cat isn't leaving the house as much or their behaviour has changed? Intruder alerts let you see when neighbourhood animals fail to enter your home. A new cat on the block could be causing stress for your pet.

Notifications

Receive notifications when your pet enters or leaves the house. Keep track of their movements and have peace of mind. Work, holidays and even late nights out wont stop you from staying connected to your pets.

Lock and Unlock

Using the Sure Petcare app you can lock or unlock the door remotely, ideal if you've forgotten to lock the door before a vet appointment or if there's a thunderstorm on the way and you need to keep your pet inside. You can also adjust the curfew time from anywhere and create a schedule for when your pets are allowed outside.

Insights

Insights allow you to gain a greater understanding of your pet, with graphs containing information on how often they are coming and going and how long they have spent outside. Monitoring your pet’s activity means you can notice changes in behaviour which could be a sign of illness or stress.


Hub also compatible with future Sure Petcare products and can control up to 10 devices.

Contains 1 x Microchip Pet Door Connect (includes collar tag for non-microchipped pets), 1 x Hub (includes power and Ethernet cable)

Suitable for any sized cat and small dogs. (Actual Flap opening size of 178mm (W) x 170mm (H)). Approximate Dimensions (Product): 28 x 26.2 x 12.5cm

We are delighted to offer you free delivery on all orders over £40.00.

Items are packed on the day you place your order and are dispatched the same day if ordered before 2.30pm. Your package should arrive within two to four working days.

Once your order has been dispatched you will receive a Parcel-force tracking number and you will be able to track your order on their website. https://www.parcelforce.com/track-trace

We use Parcelforce Express - This is for the next day, fully tracked service with proof of delivery and interactive SMS/email notifications and actual one-hour delivery windowWhich gives you GPS tracking with My Parcel Live APP where you can see a map of where the parcel is in real-time.

All orders must be signed for (delivery driver can sign for you at present due to Covid-19).

Have a query regarding your delivery?

If you have any queries regarding your delivery please email us at info@smartpetdevices.co.uk

If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.

Free Returns – Smart Pet Devices

If you do need to make a return, then we offer a 28 day free returns policy.

We understand that we all make purchases that, on reflection, may be unsuitable and we wish to return an item.

The cost of shipping an item to you, and then the cost of getting it sent back, can have a detrimental effect on our business, and we ask that you carry out the appropriate research before making your purchase.

When you are purchasing a cat flap, please ensure: -

  • To select the most appropriate cat flap for your cat’s size, weight and needs.
  • We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
  • It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?

To be eligible for our 28 day return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Contact us at info@smartpetdevices.co.uk before making a return for further instructions on packing and shipping. 

Please do not return any item until you have contact customer support. 

All products in our store carry a manufacturer’s warranty. This warranty lies with the manufacturer of the product. Please remember to fill in the official warranty that comes with your product- just in case.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@smartpetdevices.co.uk

Please do not return any item until you have contact customer support.

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Customer Reviews
4.6 Based on 5 Reviews
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Filter Reviews:
JT
14/09/2020
Josh T.
United Kingdom United Kingdom
Great Cat Flap

Bought It for my small dog .

KM
02/08/2020
Kerry M.
United Kingdom United Kingdom
I bought the wrong product!

After researching microchip cat flaps for weeks on end, I noticed that the sure flap ones had the best reviews, so I went ahead and bought one. I have 6 cats in my household and 3 are indoor and 3 come and go as they please. One of my cats is big, so after checking the measurements of the sure flap cat flap, I realised that he might not fit through, so I bought the pet flap instead not realising that it lets any pet out! This is no good for my indoor cats! By the time I'd realised this, we had cut a bigger hole in my front door and fitted the pet flap! When I rang Sure Flap they confirmed any pet could get out but only registered cats could get back in. I was gutted! It took me a long time to save for this product and I thought it would just be a larger version of the cat flap, how wrong I was! Anyway, it's my mistake but please do not make the same one as I did! I now have it locked inside so my indoor cats can't get out and I let my outdoor out manually and they can get in on their own accord. It's a shame as the product is high quality and the hub is great for keeping track of my outdoor cats. Please Sure Flap, make a large cat flap that will work for cat families like mine!

SS
22/07/2020
Sallie S.
United Kingdom United Kingdom
Brilliant product, Brilliant Customer service

My fault i ordered the flap rather than the door for my large cats. Contacted customer service and the exchange was faultless - Very quick and easy. The product is great although not so good as i am obsessed with my cats routine now!

A
07/07/2020
Anonymous
United Kingdom United Kingdom
Brilliantly efficient

Fantastic to deal with, responsive and efficient.

A Smart Pet Devices. Customer
DC
28/04/2020
Donna C.
United Kingdom United Kingdom
Super Service!

Bought a Petsafe pet door and Hub online on Friday. It was on my doorstep by Monday morning!! I'd emailed ahead to check of deliveries were happening under lockdown and recieved a prompt and helpful response. Absolutely spot on stuff. Exactly how I like my online shopping experiences to be. Thank you!