SureFlap Microchip Cat Flap White.
The SureFlap Microchip Cat Flap prevents intruder animals from entering the home, which can be a major cause of stress and disruption for both you and your pet.
The cat flap opens only for a registered cat's microchip when they return home and can store up to 32 pet identities in its memory, making it ideal for single or multi-cat households.
The SureFlap Microchip Cat Flap is a selective entry cat flap, where any cat can exit the house - If you require a selective entry and exit cat flap, please see the SureFlap DualScan Microchip Cat Flap.
Programming your pet's identity into the cat flap's memory is quick and easy, requiring just one push of a button.
Whilst we do offer free returns when you are purchasing a cat flap, please ensure: -
- To select the most appropriate cat flap for your cat’s size, weight and needs.
- We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
- It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?
The Sureflap Glass adaptor is compulsory for all installation into a glass & double glazing; without it, it will not fit. This is sold separately.
The cat flap runs on 4 AA batteries (sold separately), which typically last for up to a year and a low battery indicator light flashes when the batteries need replacing.
A four-way manual lock on the front of the cat flap enables you to override the microchip-operated lock.
The cat flap is a drop-in replacement for many existing cat flaps and is easy to install in wooden or uPVC doors and can also be fitted into glass or walls - Separate accessories are available to complete glass or wall installations.
Door/wall mounting dimensions -
165mm (W) x 171mm (H) The size of hole required to fit your cat flap.
Flap opening dimensions
142mm (W) x 120mm (H)
This dimension is the smallest area of the cat flap that your cat will have to enter.
Glass mounting dimensions - 212mm
A circular hole is required to install the cat flap in glass. The optimum hole size is 212mm, but the cat flap can be installed into holes up to 260mm in diameter.
We are delighted to offer you free delivery on all orders over £35.00.
Items are packed on the day you place your order. Your package should arrive within Two to Four working days.
Once your order has been dispatched you will receive a tracking number and you will be able to track your order.
All orders must be signed for (delivery driver can sign for you at present due to Covid-19).
Our courier partners will keep you updated on the journey of your order. You'll receive SMS and email confirmation of your tracking details and they will let you know estimated delivery times on the morning of your delivery.
Our delivery partners aim to deliver all orders on time, but delays do happen from time-to-time.
Have a query regarding your delivery?
If you have any queries regarding your delivery please email us at info@smartpetdevices.co.uk
If we cannot deliver your order within the specified time period then we will make every attempt to contact you and provide an expected delivery time. If this delivery time is not suitable, you can cancel your order and we will provide you with a full refund.
Returns
We’ve made it our mission to make sure you are 100% happy with your order. Please see our Return Policy For More details.
Free Returns – Smart Pet Devices
If you do need to make a return, then we offer a 28 day free returns policy.
We understand that we all make purchases that, on reflection, may be unsuitable and we wish to return an item.
The cost of shipping an item to you, and then the cost of getting it sent back, can have a detrimental effect on our business, and we ask that you carry out the appropriate research before making your purchase.
When you are purchasing a cat flap, please ensure: -
- To select the most appropriate cat flap for your cat’s size, weight and needs.
- We recommend that customers use the flap sizes to cut a hole in a cardboard box to see if the cat/dog will fit through it ok.
- It is vital that you are confident that your cat flap purchase will fit in the desired place in your home. For example – if it is a glass installation, is the glass wide enough?
To be eligible for our 28 day return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact us at info@smartpetdevices.co.uk before making a return for further instructions on packing and shipping.
Please do not return any item until you have contact customer support.
All products in our store carry a manufacturer’s warranty. This warranty lies with the manufacturer of the product. Please remember to fill in the official warranty that comes with your product- just in case.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@smartpetdevices.co.uk
Please do not return any item until you have contact customer support.
QUESTIONS & ANSWERS
Ask a Question-
How close do the cats have to be for the flap to recognize their microchip?
A sensor detects and quickly reads the microchip once the cat puts its head in the tunnel to push the flap open. Note that the SureFlap Microchip Cat Flap does not activate if your cat is just wandering in front of the flap, inside or outside the house.
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How big of a cat can use this? the hole seems small.
Never judge a kitty by her fluff! Keep in mind that under that furry exterior is a slim body that’s evolved for centuries to fit through narrow gaps.
Your cat’s approximate weight is all you need to get the right cat flap.
An average kitty weighs between 4.5 to 5.5 kg, and a microchip cat flap is rated suitable for gats up to 6.5 kilograms in weight. Since these flaps are supposed to have a small opening to ensure that other cats don’t enter the house at the same time as yours, these flaps feature a small entrance.
You will Find this blog very useful https://catoutofglass.com/no-a-microchip-cat-flap-is-not-too-small-for-your-kitty/
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Can you set it to not need the chip so it is always unlocked?
Yes - pressing the memory button will release the locks. Then remove the batteries and it works as a conventional cat flap
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Hi. Just changed batteries on our sure flap and it doesn't seem to be reacting now to our cat. Should her chip be stored permanently even after a battery change?
That's unusual, sorry to hear that Alan. Yes, the chip is saved and stored permanently. Are you using a decent brand of alkaline battery? Definitely no rechargeable batteries. If no joy, then the best thing to do is to give Sureflap a call as they are the manufacturer of the cat flap. The number to call is 0800 0124511. They have a fab customer care team there and will be able to help you.
United KingdomEasy to replace and install new cat flap. Easy to program and stops unwanted neighbour pets coming into my home and distressing my boy.
United KingdomThe quality looks good. Hopefully our Cat will enjoy using it after installation.
United KingdomThis device is really useful and stops other cats getting into the house.
United KingdomThis is the second cat flap I have had over the years and I've had a hassle-free order and delivery with a competent company. Thank you.
United KingdomExactly as stated and fast shipping. Not installed yet as waiting on new back door to be installed
